Skip to content
OpenAppPhysical access, fully managed
Login

Directory listings

A directory listing is one row of the visitor directory: a destination a visitor can call or open from the entrance. A listing might be an apartment, an office, a classroom, a shop, or a shared facility.

  • By hand — the Listings step of the setup wizard, or Add listing on the site overview or Virtual intercom. Good for a small site or a one-off entry.
  • From groups — on Virtual intercom, choose Generate from groups, pick the groups to use and a naming pattern, check the Preview, then Apply. Each group becomes a listing.

Generation is repeatable: after you add a household or change a group, re-run it. Listings you’ve edited by hand are skipped and stay as you left them; groups with no members are skipped too. After either path, adjust: hide entries, reorder them, or override a name.

A listing has a kind, which decides its default naming and its icon:

KindTypical use
ApartmentResidential units
OfficeIndividual offices
SuiteNumbered suites
ShopRetail units
RoomClassrooms, clinic rooms, hotel rooms
FacilityShared amenities such as a gym or laundry
OtherAnything that does not fit

A listing’s name is resolved in a fixed order:

  1. An explicit display name override, if you set one.
  2. The naming pattern for its kind.
  3. Its label, if it has one.
  4. Its number.

Naming patterns are configured per directory (Directory settings), so one site can number its apartments while another names its offices.

You can hide a listing from visitors without deleting it — useful for a unit that is unoccupied. You can also reorder listings, and the order you set is what visitors see.

A directory has an Availability setting in Directory settings:

StateWhat visitors see
Not publishedA notice that the directory isn’t set up yet
PublishedThe directory, as configured
Turned offA message you write

This is separate from hiding individual entries. Disabling the directory is a deliberate, visible act; an empty directory is a directory with nothing in it, and the two are reported differently so you can tell them apart.