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OpenApp vs Salto and Brivo for boutique hotel access

Salto (Space / KS) and Brivo are common hotel and commercial choices for room credentials — RFID cards, mobile keys, Apple Wallet, and lock-native APIs tied to PMS check-in/out.

OpenApp is typically not a drop-in replacement for Salto/VingCard room locks. It is an orchestration layer for everything around the room key: virtual lobby, perimeter gates, staff policies, guest portal links, and PMS-driven automation.

  • Phased migration centers on in-room lock hardware
  • Perimeter gates use vendor perimeter controllers on the same stack
  • Hotel accepts lock vendor + separate intercom vendor (e.g. ButterflyMX)
  • Apple Wallet / RFID credential lifecycle must stay native to Salto
LayerOpenApp
Virtual lobby directoryVirtual Access — vs ButterflyMX
Parking / perimeter gateIntegrations (gate cloud, relays, …)
Guest browser links (no app)Time-bound invites
PMS webhooksIntegrate existing software
Staff / housekeeping time windowsRoles + invites + entity policies

During RFID → mobile key transition, room credentials stay on Salto/VingCard while OpenApp handles lobby, gates, and guest-facing portals. Do not claim OpenApp issues RFID or wallet keys unless a future integration ships.

RequirementOpenApp
PMS integrationMiddleware webhook pattern (inbound to your app → OpenApp API)
Preserve existing gate vendorIntegrations — not Wiegand-only
Virtual lobby without second vendorIncluded in Virtual Access
AuditDashboard + integrator logging — see audit guide